Have questions? We're here to help. Reach out to our support team and we'll get back to you as soon as possible.
General Inquiries:
[email protected]
Technical Issues:
[email protected]
Payout Questions:
[email protected]
Our live chat is available during trading hours for quick questions and immediate assistance.
Hours: Mon-Fri, 8:00 AM - 6:00 PM ET
There's no time limit on our evaluations. You can take as long as you need to meet the profit target, as long as you don't violate any rules.
Funded traders can request payouts at any time. Payouts are processed within 3-5 business days after approval.
Yes! You can reset your account for a fee. Evaluation phase resets are unlimited. League phase allows up to 2 resets at 5x the original fee.
We offer major futures contracts including ES, NQ, YM, RTY (indices), CL, GC, SI (commodities), and more.
Yes, you must trade for at least 5 days before you can advance to the next phase or become funded.
If you exceed your maximum drawdown or daily loss limit, your account will be marked as failed. You can purchase a reset or start a new evaluation.